Arkan AIالعربية

Delete your Arkan AI account

This page explains how to delete your account in Arkan AI (أركان), the app by Cofounderie Technology, and what happens to your data when you do.

Delete your account in the app

  1. Open the Ayah of the day (آية اليوم) tab.
  2. Tap your profile picture to open Profile (الملف الشخصي).
  3. Scroll to the bottom and tap Delete account (حذف الحساب), under the log-out button.
  4. Enter your password and confirm.
Forgot your password? Reset it first with «نسيت كلمة المرور؟» (Forgot password?) on the sign-in screen.

Ask us by email, without the app

If you can’t use the app, email info@arkanapp.net from the email address on your account, with this subject:

حذف حسابي / Delete my account

We’ll delete your account and its data within 30 days of receiving your email. We only act on requests sent from the account’s email address, so we know the request is yours.

Email us to delete your account

What gets deleted

Deleting your account removes all of this from our database:

  • Your account itself.
  • Your profile: name, email address and phone numbers.
  • Your Kuttab, Tazkeyah and Quran reading progress.
  • Your Quran bookmarks.
  • Every Ask Arkan chat, with its messages and feedback.

When you delete in the app, this happens right away, and the account’s data on your device is removed too.

What is kept

Nothing stays in our database after your account is deleted. Our AI service keeps technical logs, which may include the text of messages, for up to 30 days; they are then deleted automatically.

For more, read our Privacy Policy.